Marakeshi Tulu design 244x152cm | Rug# 31379

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Shipping

• Australia-wide shipping: We ship nationwide, with shipping costs calculated after final payment. Packages under 25 kg dispatched from our Malvern showroom, while those over 25 kg shipped on pallets from our storage facility.
• Delivery timeframe: Expect delivery within 2-7 working days, though rural areas may experience longer transit times.
• Tracking notification: Customers receive tracking details for their packages. It’s their responsibility to ensure someone is available to receive the rug upon delivery or to arrange alternative delivery with the courier.
• International shipping: For international buyers, we offer secure and swift shipping via UPS/TNT. Shipping costs and policy will be communicated for approval before final payment.

Return Policy

• 48-hour return or exchange policy: If you’re not fully satisfied with your rug purchase, simply email us within 48 hours of receipt. Package the rug securely, and we’ll arrange collection from your address, ensuring a hassle-free return process.
• Melbourne-based returns: Drop off your rug at our Malvern showroom within 48 hours for a full refund. Please note, customers are responsible for freight costs if exchanging due to color or size preferences.
• Customer satisfaction guarantee: At Majid Carpets, we prioritize your satisfaction. Contact us promptly for assistance with exchanges or refunds, ensuring a seamless transaction process.
• Further inquiries: For more details on our return policy, reach us during office hours at 0412378798 | (03) 9041 9995 or email us at [email protected].