Shipping Policy

Shipping Policy
Purchases under 20kg are shipped free of charge to metropolitan suburbs within major Australian cities (Melbourne, Sydney, Brisbane, Adelaide, Perth, and Canberra). All items are dispatched from our showroom in Malvern, VIC 3144.

Freight charges apply to all rural and regional areas across Australia, regardless of weight.

For purchases exceeding 20kg, shipping charges will apply. Customers will be notified of the freight cost prior to dispatch and may proceed with the purchase only after confirming acceptance of the shipping charges.

Delivery Timeframe
Estimated delivery time is 2–7 business days. Deliveries to rural or regional areas may take longer depending on the courier service and location.

Tracking Notification
Customers will receive tracking details once their order has been dispatched. After the package leaves our premises, it becomes the customer’s responsibility to ensure someone is available to receive the delivery or to arrange alternative delivery instructions directly with the courier company.

International Shipping
We offer secure and efficient international shipping via UPS or TNT. International customers will be advised of shipping costs and shipping conditions for approval prior to finalising payment.