Frequently asked questions about hand-made rugs:

Can you vacuum a Persian rug?
You can regularly vacuum your rug, and an annual airing of the rug under sunlight is advised.

 Are vintage/ antique rugs, second hand?
Yes, any vintage or antique rug has been previously owned, and it is a common practice for dealers to buy them, then clean and restore them for future exhibition and sales.

Is the variation in colours of an Afghan vegetable dye rug normal?
The variation in colours is considered an attractive feature of a new re-weave of an antique design. It is the result of hand-spun wool being tied in bunches for the dyeing process, to replicate the look of antique carpets.

 Now we are buying online more frequently, is there any damage or deterioration in older carpets that might be difficult to see in photos?
Before you pay, we are happy to show you a detailed video clip of each piece in which you are interested, and will point out any repair or wear areas. These areas are part of the character of an old rug.

What is the return policy in case we are not satisfied, and is there any warranty?
If you find a defect of which you have not been notified, you can send the rug back to us for a full refund, within 48 hours of purchase.

Delivery time?
Delivery time to the suburbs near to our store is 24 hours and to any other state in Australia is 3 to 7 days (under normal delivery conditions).

What country makes the best rugs?
There are good quality rugs made in all the traditional weaving centres in Eastern Asia: Iran, India, Pakistan Turkey, Caucasus regions, Afghanistan, etc. There has always been competition between Persia and Turkey in making the best quality pieces.

How is a Persian rug valued?
The price of a hand-knotted rug is based on materials, fineness of knotting, durability, and rarity.

Why are some Persian rugs so expensive?
It depends on what you classify as expensive! For a hand-knotted rug, which many hours, days, and years are involved in making, prices in today’s market are actually quite low. To make a carpet, you need to get a loom specialist to create a loom (which by itself will take over a month), then you need to ask a draftsperson to create a design for the piece, then you need to spin the yarns (and in most cases, wool or silk yarns are hand spun). After that, the yarns are dyed, sometimes a few times over, to get the desired colours and shades. The carpet is then woven, with each individual knot made by hand, which is then followed by a process of cutting each row, shooting the weft cords between each row of knots, and beating the pile after putting the weft cord in to get the compact weave and to shape the design in the right way.

This process takes a long time, and in some cases it takes over a year for a single rug to be made.

What is a Persian rug made out of?
Wool, silk, or a combination of the two. The foundation of each rug also can be wool or silk or cotton, which are all natural fibres. These days, with the arrival of modern design, for the purpose of lowering the cost, shiny viscose, banana silk, or bamboo silk are also used to make hand-knotted carpets, but in the long run, these materials are not as durable as real mulberry silk.

Are Persian rugs valuable?
If you get a good quality rug, it will last for a few generations, and will have a priceless sentimental value. They generally retain their resale value, as they often look better as they age. There are always buyers looking for older pieces because they have a special patina in their look which a new rug cannot offer.

What is the most expensive Persian rug?
The most expensive and oldest existing rug belongs to Hermitage museum in St Petersburg. It is called the Pyziryk rug, and dates back to 600 BCE in Persia.

How long do Persian rugs last?
A good quality hand-knotted rug needs care to last for generations. Every five years inspection, restoration, and washing of your rug can enhance its appearance and durability.


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